Reno Direct: Your Connection to City Services!

Hello Neighbors!

Do you have questions about city services? Need to report an issue, request information, or simply don't know who to call? Reno Direct is here to help!

Reno Direct is the City of Reno's customer service center, designed to make it easier for residents like us to connect with the city and get the assistance we need. Think of them as your one-stop shop for all non-emergency city-related inquiries.

What can Reno Direct help you with?

• Reporting issues: Potholes, graffiti, broken streetlights, code violations, illegal dumping, and more.
• Requesting services: Bulk trash pickup, tree trimming, street sweeping, etc.
• Getting information: City programs, events, permits, zoning, and general inquiries.
• Connecting with departments: If you're not sure which city department handles your specific need, Reno Direct can point you in the right direction.

How to contact Reno Direct:

It's easy to reach them!

• Phone: Simply dial 3-1-1 (within Reno city limits) or (775) 334-INFO (4636) from anywhere.
• Online: Visit their website at https://www.reno.gov/reno-direct (you can often submit service requests directly online!).
• Mobile App: Download the "Reno Direct" app for your smartphone to report issues on the go!

Why use Reno Direct?

• Convenience: One easy number/website for a wide range of services.
• Efficiency: They help ensure your request or question gets to the right place quickly.
• Accountability: Many online and app submissions allow you to track the status of your request.

Let's work together to keep our neighborhood and our city great by utilizing this valuable resource. Don't hesitate to reach out to Reno Direct whenever you need assistance!

The City of Reno is here for you!